Privacy Policy

Effective September 11, 2026

This Privacy Policy explains what data Electro Car Parts (the “App”) collects, why, and how it is stored, used, and deleted. The App is a Shopify app that lets a merchant browse a catalog of genuine EV parts and add them as products in their own Shopify store.

1. Data we collect from the merchant (store owner)

• Store connection data. When you install the App, Shopify shares your store's domain and an access token with us via the standard OAuth flow, so the App can read/write products in your store on your behalf.
• Support messages. If you use the in-app support chat, the text you send is stored and relayed to our support team so we can reply to you.
• Billing. Subscription billing is handled entirely by Shopify's Billing API — we never see or store your payment details.

2. Data we collect from your customers

If a shopper on your storefront uses the “Request this part” form for a part that isn't in your store yet, we collect the name, email address, requested quantity, and optional note they submit. This is used only to notify you (the merchant) of the request and to let you follow up with that customer. We do not otherwise collect data from your customers, and we do not use it for marketing.

3. How we use this data

Data is used solely to operate the App's features: rendering the parts catalog, creating products in your store, showing your list of part requests, and providing support. We do not sell data and do not use it for advertising.

4. Where data is stored

Data is stored in a database on infrastructure we operate and control, with access restricted to the people who run the App.

5. Third parties

Shopify operates the platform the App runs on and has its own privacy policy. We use Telegram internally as a notification channel so our support team can see and reply to merchant support messages — it is not used for marketing and no customer data from part requests is sent there. We do not share data with any other third party.

6. Data retention and deletion

• If a customer asks to have their data deleted, we anonymize their name and email on any part requests tied to them.
• When a merchant uninstalls the App, all data associated with that store — including generated product links, part requests, and support messages — is permanently deleted within 48 hours.
• If Shopify forwards a formal customer data request on your behalf, we compile what we hold on that customer and respond within the required window.

7. Your rights

You (or your customers, through you) can ask us to access, correct, or delete personal data we hold by contacting us at the email below.

8. Contact

Questions about this policy or your data: alexandr.nuzhniy@gmail.com

9. Changes to this policy

We may update this policy as the App changes. Material changes will be reflected by updating the effective date above.